Post-leasing support
If you exceed your contracted mileage you will be charged excess mileage. The pence per mile charge can be found on your vehicle schedule.
You are responsible for the maintenance of your vehicle during the agreement.
At Leasys, we understand that the cost of maintaining your vehicle or vehicle fleet can be difficult to predict, and time consuming to manage. That’s why we’ve created a dedicated Leasys Maintenance Package, providing you with a smooth and hassle-free motoring, and enabling you to enhance your overall leasing experience.
Leasys Maintenance Package covers servicing, maintenance, repairs, MOT and tyres, and booking these services is made easy thanks to our Driver Helpline and Online Booking Portal. If you choose to add Leasys Maintenance Package in your Contract Hire agreement, a small, fixed inflation-proof monthly payment, will directly be added in your monthly rental. This amount varies from a vehicle to another, but overall will enable you to save money for the duration of your Contract Hire agreement.
If you do not wish to add Leasys Maintenance Package in your Contract Hire agreement, you will be responsible to cover the cost and arrange your appointments separately.
If you haven't received the registration confirmation yet, it could be due to a few reasons:
- Spam: check your mailbox's spam folder to ensure the confirmation email has not been filtered there.
- Incorrect email address: ensure the email address you have provided during the registration process is correct.
- Technical issues: occasionally, technical issues can delay email delivery. If you still haven't received your confirmation after a reasonable period of time, please contact our support team on 03445 614 611 or via email on salessupport@leasys.com
Once you have received the email confirmation that your credit check has been successfully approved, and that you have signed your Contract Hire agreement, Leasys will arrange for the vehicle to be delivered at the pick-up location you have selected during the ordering process.
In the meantime, one of our experts will contact you to schedule the appointment time.
If you have any questions or need clarification about the pick-up process, you can contact our support team on 03445 614 611 or via email on salessupport@leasys.com
Before your contract expires, our agent will be in touch to arrange a convenient day for you to drop your vehicle to one of our designated auction sites. Alternatively, we can arrange to collect your vehicle in line with the BVRLA Fair Wear and Tear Standards.
Leasys adheres to the BVRLA code of conduct and applies the ‘Fair Wear and Tear Standards’ to all its vehicle returns.
We advise you to regularly check your vehicle against these standards and to take action as necessary. It will help to ensure that the end of contract process runs smoothly. Leasys will remind you of these standards 3 months prior to the end of your contract.
You can find the 'Fair Wear and Tear Standards' within the Welcome Guide sent at the beginning of your contract or within the useful documents area on our website, the End of Contract Guide that will be sent to you 6 months before the end of your Contract Hire agreement, or directly on your My-Leasys portal.