Frequently Asked Questions

How can we help you?

Assistance

If you are unable to continue driving your vehicle (breakdown, flat tyre or accident) or if you are unsure about your safety, please contact Leasys roadside assistance (+352 40 71 40).

You should also call that number in the event of fire, theft, vandalism or a flat tyre.

If your car does not start and you cannot get it repaired on-site, you will be offered a courtesy car via our roadside assistance to ensure your mobility as quickly as possible. This car will be available for up to 5 days. After that, Leasys will take over with its fleet of short-term vehicles.

If any bodywork needs to be carried out by one of our preferred suppliers, Leasys will provide you with a category B courtesy car, free of charge. Any expenses that you will have incurred will be reimbursed by Leasys according to the terms provided for by the assistance service. However, expenses incurred due to the use of an alternative breakdown service will not be reimbursed.